Frequently Asked Questions
Everything you need to know about your Invader Concepts order.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials sustainably sourced?
At Invader Concepts, we prioritize ethical manufacturing. We use a mix of organic cotton and recycled polyester across our collections to reduce our environmental footprint.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within 1 hour of purchase by contacting our support team, but once the order has shipped, it cannot be modified.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as interest-free installment options like Klarna and Afterpay.